Downtime and Outages – What’s a Telco to do?

Downtime-and-Outages what's a telco to do? Man with umbrella standing before a city with storm clouds

Downtime – what a dirty word. It’s the bane of existence for UC Providers and users alike. When normal operations are disrupted and significant periods of downtime occur, that spells trouble for both the Service Provider and the customer who relies on that UC solution. For a UC Provider, any amount of downtime will sour […]